Website Terms & Conditions
Effective Date: July 27, 2026
Welcome to Tibxerva™.
This online store is operated by SHUHUA SPORTS CO., LTD. Throughout these Terms, “Tibxerva™,” “we,” “us,” and “our” refer to the store operator and its authorized service providers.
These Website Terms and Conditions govern your access to our website, online store, products, checkout functions, customer support, digital content, and related services collectively referred to as the “Services.”
By visiting our website, submitting an order, creating an account, or otherwise using the Services, you confirm that you have read and accepted these Terms together with our Privacy Policy and other policies displayed on the website.
If you do not agree, please discontinue use of the Services.
1. Eligibility to Use the Store
You must be at least the legal age of majority in your country or region to make a purchase through our website.
Where permitted by law, a parent or legal guardian may allow a minor under their supervision to browse the website. However, all purchases must be completed by an adult with the legal authority to enter into a binding agreement.
You agree not to use our Services for unlawful, fraudulent, abusive, or unauthorized purposes.
2. Customer Accounts
Some website features may allow or require you to create an account.
When registering or placing an order, you agree to provide information that is:
- Accurate
- Complete
- Current
- Lawfully provided
You are responsible for safeguarding your account password and login credentials. Any activity completed through your account may be treated as authorized by you unless you notify us promptly of suspected unauthorized access.
Accounts may not be sold, transferred, rented, or shared for commercial purposes without our written permission.
We may restrict or close an account where we reasonably suspect misuse, fraud, security concerns, or a violation of these Terms.
3. Product Information
Tibxerva™ offers home fitness equipment and related accessories intended to support everyday exercise and movement routines.
We make reasonable efforts to display product information accurately, including:
- Product descriptions
- Dimensions and specifications
- Materials
- Colors
- Included accessories
- Pricing
- Availability
However, the appearance of a product may vary slightly because of lighting, photography, screen calibration, manufacturing updates, or differences between production batches.
Product images are provided for general reference. Minor differences that do not materially affect normal product use may not be considered defects.
4. Fitness and Safety Notice
Tibxerva™ products are general consumer fitness products and are not intended to diagnose, treat, cure, or prevent any medical condition.
Before beginning a new exercise routine, customers should consider their individual fitness level, physical condition, and any applicable professional advice.
You are responsible for:
- Reading all product instructions
- Checking equipment before use
- Using the product on an appropriate surface
- Following recommended weight or resistance limits
- Keeping equipment away from children when unsupervised
- Stopping use if a product appears damaged or unsafe
If you experience pain, dizziness, shortness of breath, or unusual discomfort during exercise, stop immediately and seek appropriate medical advice.
5. Product Availability
Products, variations, promotions, and inventory levels may change without advance notice.
We reserve the right to:
- Limit quantities
- Restrict purchases by customer, region, or order
- Discontinue a product
- Modify specifications
- Correct inventory records
- Refuse unusually large or suspicious orders
Adding an item to your cart does not reserve it. Availability is confirmed only after an order has been accepted.
6. Placing an Order
Submitting an order is an offer to purchase the selected products under these Terms.
After submission, you may receive an automated acknowledgement. This message confirms that we received the request but does not necessarily mean the order has been accepted.
An order is generally accepted after:
- Payment authorization is completed
- Product availability is confirmed
- Order information passes verification
- Fulfillment begins
We may reject or cancel an order before shipment when reasonably necessary.
Possible reasons include:
- Product unavailability
- Incorrect pricing
- Payment failure
- Suspected fraud
- Delivery restrictions
- Duplicate orders
- Incomplete customer information
- Violation of purchase limits
If payment has already been collected for a canceled order, an appropriate refund will be issued.
7. Order Review and Changes
Please review your cart, address, selected product variation, and contact information before completing checkout.
Because orders may enter fulfillment shortly after purchase, changes and cancellations cannot always be guaranteed.
Requests should be sent promptly to:
Once an order has been packed or dispatched, it may need to be handled under our Return and Refund Policy.
8. Prices, Promotions, and Taxes
Product prices are displayed in the currency shown during checkout.
Unless otherwise stated, displayed prices may exclude:
- Shipping charges
- Sales tax
- Value-added tax
- Customs duties
- Import charges
- Local handling fees
The final amount payable will be shown before you submit payment.
Promotional codes, limited-time discounts, bundle offers, and free-shipping campaigns may be subject to separate conditions. Promotions may not be combined unless expressly permitted.
We may modify or withdraw promotional offers at any time, but this will not normally affect an order that has already been accepted.
9. Payment Authorization
You agree to provide valid and authorized payment information.
Payments may be processed through third-party providers such as card processors, digital wallets, or other checkout platforms displayed on the website.
By completing checkout, you confirm that:
- You are authorized to use the selected payment method
- Billing information is accurate
- Sufficient funds or credit are available
- The transaction complies with applicable law
Tibxerva™ does not ordinarily store complete payment-card details. Payment processing is managed through authorized service providers according to their own security practices and terms.
10. Shipping and Delivery
Orders are processed and delivered according to our Shipping and Delivery Policy.
Delivery dates and transit times are estimates. They may be affected by circumstances such as:
- Carrier delays
- Customs inspections
- Incorrect addresses
- Severe weather
- Public holidays
- Regional disruptions
- High order volumes
- Events outside our reasonable control
Customers are responsible for providing a complete and accurate delivery address.
Where permitted by applicable law, additional costs caused by an incorrect address, refused delivery, or failure to collect a parcel may be charged to the customer.
11. Returns and Refunds
Eligible returns, replacements, and refunds are handled according to our Returns, Refunds & Order Support Policy.
Products must not be returned without prior approval.
Refund eligibility may depend on:
- The return request date
- Product condition
- Completeness of accessories
- Original packaging
- Reason for the return
- Applicable consumer law
Nothing in these Terms is intended to remove consumer rights that cannot legally be excluded.
12. Accuracy of Website Information
We make reasonable efforts to keep the website accurate and current. However, typographical mistakes, outdated details, pricing errors, or technical inaccuracies may occasionally appear.
We may correct or update information at any time, including after an order has been submitted.
Where a material pricing or product error affects an order, we may contact you to:
- Confirm the corrected information
- Offer an alternative
- Cancel the affected item
- Issue an appropriate refund
Website content should not be treated as professional medical, legal, financial, or technical advice.
13. Acceptable Use
You may use our website only for lawful personal shopping and informational purposes.
You must not:
- Use the Services for fraudulent activity
- Submit false payment or identity information
- Attempt unauthorized access to accounts or systems
- Introduce viruses, malware, or harmful code
- Interfere with website operation or security
- Scrape or collect customer information without permission
- Send spam, phishing messages, or deceptive communications
- Copy the website for unauthorized commercial use
- Circumvent purchasing limits or security controls
- Violate intellectual property or privacy rights
- Use automated tools in a way that disrupts the Services
We may restrict access, cancel orders, or take other reasonable action where prohibited behavior is suspected.
14. Intellectual Property Rights
The Tibxerva™ website and its content may include:
- Brand names
- Logos
- Product photographs
- Graphics
- Written copy
- Page layouts
- Videos
- Product descriptions
- Icons
- Software and website features
This material is owned by, licensed to, or lawfully used by SHUHUA SPORTS CO., LTD. and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial shopping purposes.
You may not reproduce, republish, sell, modify, distribute, or commercially exploit website content without prior written authorization.
15. Reviews, Messages, and Submitted Content
You may be able to submit reviews, images, comments, suggestions, or other content.
By submitting content, you confirm that:
- You have the right to provide it
- It is accurate to the best of your knowledge
- It does not violate another person’s rights
- It is not unlawful, threatening, abusive, or misleading
- It does not contain malware or deceptive links
You grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, format, translate, display, and share submitted content for store operation, customer support, product improvement, and marketing where permitted by law.
We may remove content that violates these Terms or is otherwise inappropriate.
16. Third-Party Services
Our website may rely on or link to third-party services, including:
- Payment providers
- Shipping carriers
- Social media platforms
- Analytics services
- Advertising tools
- External websites
- Embedded applications
Third-party services operate under their own terms and privacy policies.
We are not responsible for external content, availability, security practices, or transactions completed outside our website.
Accessing a third-party service is at your own discretion and risk.
17. Service Availability
We may update, suspend, restrict, or discontinue any part of the website when reasonably necessary for:
- Maintenance
- Security
- Technical improvements
- Product changes
- Legal compliance
- Business operations
We do not guarantee that the website will always be uninterrupted, error-free, or available in every region.
Temporary interruptions do not automatically create a right to compensation.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and Services are provided on an “as available” basis.
We do not guarantee that:
- The website will always operate without interruption
- All content will be completely error-free
- Every product will remain available
- The Services will meet every individual expectation
- Exercise results will be identical for every customer
Any warranties that cannot legally be excluded remain unaffected.
Product warranties, where applicable, may be subject to separate terms supplied with the product or displayed on the relevant product page.
19. Limitation of Liability
To the maximum extent permitted by law, Tibxerva™, SHUHUA SPORTS CO., LTD., and their service providers will not be liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or products.
This may include loss of profits, loss of data, business interruption, or loss caused by misuse of fitness equipment.
Our total liability relating to a specific purchase will not exceed the amount paid for the affected product, except where applicable law requires otherwise.
Nothing in these Terms excludes liability that cannot legally be limited, including liability for fraud, deliberate misconduct, or other legally protected claims.
20. Customer Responsibility
You agree to use purchased products responsibly and according to the supplied instructions.
Tibxerva™ is not responsible for injury, damage, or loss caused by:
- Incorrect assembly
- Improper storage
- Use beyond stated limits
- Unauthorized modification
- Failure to inspect equipment
- Use by unsupervised children
- Continued use after damage becomes visible
- Exercise performed contrary to professional advice
This section does not affect liability that cannot be excluded under applicable consumer law.
21. Indemnification
Where permitted by law, you agree to compensate and protect SHUHUA SPORTS CO., LTD., Tibxerva™, and their authorized partners against claims, losses, or reasonable expenses resulting from:
- Your unlawful use of the Services
- Your violation of these Terms
- Your infringement of third-party rights
- Content submitted through your account
- Fraudulent or unauthorized activity attributable to you
This obligation does not apply where a claim results from our own unlawful conduct.
22. Suspension and Termination
We may suspend or terminate access to the Services if we reasonably believe that you have:
- Violated these Terms
- Used the website unlawfully
- Attempted fraud
- Threatened website security
- Abused customer support
- Infringed third-party rights
Termination does not remove obligations or liabilities that arose before access ended.
Sections relating to payment, intellectual property, liability, disputes, and submitted content may continue after termination where appropriate.
23. Governing Rules and Disputes
These Terms are governed by the laws applicable to SHUHUA SPORTS CO., LTD., subject to any mandatory consumer protections available in the customer’s country or region.
Before beginning formal proceedings, customers are encouraged to contact us so that we can attempt to resolve the issue directly.
Nothing in this section limits a customer’s right to use a court, regulator, or consumer dispute process where such rights cannot legally be waived.
24. Changes to These Terms
We may revise these Terms to reflect:
- Changes to our Services
- Legal or regulatory requirements
- New payment or shipping methods
- Security improvements
- Updates to business practices
The latest version will be posted on this page with a revised effective date.
Changes generally apply from the date they are published and will not normally alter completed purchases unless required by law.
25. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Information, and other policies displayed on the website, form the agreement governing your use of the Services.
If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.
A failure to enforce any provision immediately does not mean that the right to enforce it has been waived.
26. Contact Information
Questions about these Website Terms and Conditions may be sent to:
Brand: Tibxerva™
Legal Company: SHUHUA SPORTS CO., LTD.
Email: service@tibpxrv.com
Please include “Terms Inquiry” in the subject line and provide any relevant order information.